ScaleDesk builds a family of products for growing businesses. Each one solves a specific problem, and they are designed to work together around a simple idea: help you win customers, keep them, and run your team well. This overview explains what each product is for and how they connect.
The four platforms
LeadForGrow: capture, assign and follow up on every lead
LeadForGrow is our CRM. It keeps your leads, conversations and follow-ups in one place, so every enquiry has an owner and a next step. It is the centre of the family, the place where relationships are tracked.
TalkForGrow: send, automate and manage customer chats
TalkForGrow is our platform for customer conversations on messaging apps such as WhatsApp. It handles sending, automated replies and a shared inbox for your team. If your customers prefer to message you, this is where those conversations happen.
EngageForGrow: manage social messages and comments
EngageForGrow brings direct messages and comments from social channels, such as Instagram, into one inbox, with automation for the replies that are routine. It helps you respond to people who find you through social content.
PeopleForGrow: attendance, payroll and the employee lifecycle
PeopleForGrow is our HR platform. It supports attendance, payroll and the employee lifecycle, so managing your team takes less administration.
How they connect
Think of a customer journey:
- A person discovers you on Instagram and comments or sends a message. EngageForGrow captures it.
- They continue on WhatsApp to ask about details. TalkForGrow handles the conversation and automated replies.
- Their details become a lead in LeadForGrow, with the source, conversation and next step.
- Your team follows up through tasks and reminders, and moves the deal through your pipeline.
- You deliver with a team managed in PeopleForGrow.
Each product is useful alone. Together they reduce the copying, switching and forgetting that cost businesses leads.
ForGrow AI: agents that work across the platforms
Alongside the platforms, ForGrow AI is our line of AI agents for voice, finance, sales, support, hiring and marketing. They are designed to work within rules you set and hand over to your team when needed. Learn more in what AI agents are for business or explore the agents.
Which one should I start with?
- Losing leads or unsure who follows up? Start with LeadForGrow.
- Customers message you on WhatsApp all day? Start with TalkForGrow.
- Most interest arrives through Instagram? Start with EngageForGrow.
- Team administration taking too much time? Start with PeopleForGrow.
Many customers begin with one and add others as needs grow.
Services alongside the products
Some businesses need help configuring, integrating or extending a platform. Our services team can plan, build and run that work. See working with ScaleDesk for what to expect.
Our mission
Our goal is to uplift every business with AI and automation. We build products so growing businesses can reply faster, follow up on every lead and spend more time on the work only people can do. Learn more about ScaleDesk.
Frequently asked questions
Do I need all four platforms?
No. Each works independently. Start with the one that solves your most urgent problem.
Do the platforms share data?
They are designed to work together, so conversations and leads can flow between them. Ask us about the specific setup you need.
Where do I sign in to each platform?
Each has its own address. You can find them on the product pages.
Learn more about ScaleDesk
Our mission is to uplift every business with AI and automation.