Global Retail Supply Index
Re-architected a fragmented legacy logistics platform into a unified, API-first system serving three global regions with sub-20ms response times.
01 — Challenge
The problem we inherited
A Fortune 500 retailer relied on a monolithic logistics stack built over fifteen years. Peak-season traffic caused API latency to spike above 400ms, inventory sync failed across warehouses, and every release required a maintenance window. Leadership needed a platform that could scale globally without rewriting the business overnight.
02 — Approach
How we partnered
ScaleDesk partnered as an embedded engineering team—running discovery workshops, mapping domain boundaries, and defining a phased modernization roadmap. We prioritized the highest-impact supply-chain flows first while keeping the legacy system operational.
03 — Solution
What we built
We decomposed the monolith using a Strangler Fig pattern, routing traffic through an API gateway to new Go microservices on multi-region Kubernetes. Event-driven inventory updates ran on Kafka, with PostgreSQL and Redis handling transactional and cache layers. Observability, CI/CD, and security gates were built in from day one.
04 — Outcome
Measurable business impact
Average API latency dropped from 400ms to 18ms. The platform now runs across three regions with zero-downtime deployments and four times the previous release cadence. Operations teams gained real-time visibility into supply-chain health for the first time.
Client voice
“ScaleDesk didn't just migrate our systems—they gave us a supply-chain platform we can grow on for the next decade.”
